Leading Self
COURSE OVERVIEW
Leading Self
Take control of your own development and workplace performance.
In the constant search to become a better, more technically competent engineer; it’s easy to forget one of the things that make an engineer stand out: having the skills to deal with people effectively.
These skills are important throughout an engineer’s career, particularly as you take on more responsibilities and develop professional relationships at more senior levels in both your own organisation and others, such as customers and suppliers.
Our leading self programmes focus on these skills, enabling engineers to develop by first understanding your current ‘natural’ style, then exploring and developing other ways of approaching these tasks when appropriate.
By being able to display professional development in leadership, an engineer will have taken the first step towards leading individuals, teams and a business effectively and successfully.
IMechE
Course Catalogue 2019/20
COMMUNICATION AND INFLUENCING SKILLS
Improve your ability to communicate and influence others.
Course description:
Possessing a powerful and flexible communication style is a great addition to the engineer’s toolkit. Through clear, concise and targeted communication, engineers will be able to improve the influence they have over colleagues and improve their career development prospects.
Attending this workshop will enable you to better understand your own and others’ behaviour and adapt your style accordingly.
After attending the course, you will be able to communicate more clearly and effectively, in order to influence for more favourable results.
Workshop objectives:
- Better understand your own behaviour and how it is perceived by others
- Improve the way you interact with colleagues
- Increase your ability to influence those you work with
- Tailor your message for improved outcomes
- Use the DiSC personality profile methodology to improve the impact of your communications
- Employ a number of influencing strategies depending on your situation
Target Audience
This programme is suitable for managers and team leaders.
Type
2 day workshop
Mapped against UK- SPEC competencies
This course has been mapped to the Engineering Council’s UK-SPEC. Attendance at this course may contribute to your portfolio of competence to demonstrate Initial Professional Development (IPD): a key component of the requirement for registration as a Chartered or Incorporated Engineer.
UK-SPEC Core Competence: It has been mapped against competencies: D & E.
Enrol in this session
Threshold: Minimum 15, Maximum 30
Course Location: Ghana
Course Fee: IMechE Member – £995 + VAT | Non-IMechE Member – £1,215 + VAT
Registration: Rolling (Open Enrolment)
CUSTOMER SERVICE EXCELLENCE
Techniques to build rapport and exceed customer expectations.
Course description:
Learning how to handle customers professionally is as vital as the products and services you provide. All engineers who operate in a client/customer facing role need both technical skills and a range of complementary skills related to client management.
This course is designed to support engineers so they can build customer relationships through effective communication, trust and rapport building. The programme gives engineers the opportunity to practise their interpersonal skills in a variety of client/customer situations.
Workshop objectives:
- Build better client relationships through improved communication, rapport, trust, and loyalty
- Use listening and questioning techniques effectively
- Manage customer expectations more effectively
- Positively manage conflict and challenging situations
- Handle difficult interactions, different customer attitudes, objections and challenging situations, whilst maintaining a focus on the customer
- Use problem solving techniques to create winwin scenarios
- Adopt techniques of active listening and questioning to troubleshoot customer problems
Target Audience
This programme is suitable for managers and team leaders.
Type
2 day workshop
Mapped against UK- SPEC competencies
This course has been mapped to the Engineering Council’s UK-SPEC. Attendance at this course may contribute to your portfolio of competence to demonstrate Initial Professional Development (IPD): a key component of the requirement for registration as a Chartered or Incorporated Engineer.
UK-SPEC Core Competence: It has been mapped against competencies: D & E.
Enrol in this session
Threshold: Minimum 15, Maximum 30
Course Location: Ghana
Course Fee: IMechE Member – £995 + VAT | Non-IMechE Member – £1,215 + VAT
Registration: Rolling (Open Enrolment)
APPLYING ETHICAL PRINCIPLES
Explore the ethical challenges that engineers face every day.
About the programme:
Engineers create products and processes that we interface with at almost every moment of our lives. However, most technology has double implications: whilst designed to make life better it can also be misused to disadvantage or may have negative unintended consequences.
This programme aims to explore the four fundamental principles that guide an engineer in achieving the high ideals of professional life: accuracy and rigour; honesty and integrity; respect for life, law and the public good; and responsible leadership. By increasing your ability to reason clearly and carefully, you will be more capable of making sound ethical decisions.
This one-day course has been designed to explore the ethical issues engineers face every day, perhaps without recognising them. The delivery style relies on extensive use of case studies and discussion of engineering scenarios, to be easily applicable and relevant to your workplace.
Workshop objectives:
- Identify ethical dilemmas within your daily working life
- Develop a framework for decision making that is in line with the values of your company or clients
- Appreciate the wider implications of your decisions and moral choices
- Understand the application of professional codes of conduct
- Know your responsibilities to your company, clients, customers, colleagues, society at large and the environment
- Make clear, informed and well-reasoned solutions to ethical dilemmas
Target Audience
This programme is suitable for managers and team leaders.
Type
1 day workshop
Mapped against UK- SPEC competencies
This course has been mapped to the Engineering Council’s UK-SPEC. Attendance at this course may contribute to your portfolio of competence to demonstrate Initial Professional Development (IPD): a key component of the requirement for registration as a Chartered or Incorporated Engineer.
UK-SPEC Core Competence: It has been mapped against competencies: B, C, D and E.
Enrol in this session
Threshold: Minimum 15, Maximum 30
Course Location: Ghana
Course Fee: IMechE Member – £499 + VAT | Non-IMechE Member – £599 + VAT
Registration: Rolling (Open Enrolment)
INNOVATION AND PROBLEM SOLVING SKILLS
Providing tools and techniques to enhance innovation and the professional engineer’s skill set.
Course description:
This course is designed to provide engineers (and those who work in an engineering environment), with the process, language and tools to raise their own effectiveness when innovating and problem solving.
The programme provides tactics for generating ideas and focusing on key issues, as well as examples of strategies for the use of each tactic.
Workshop objectives:
- Adapt your style to situations and audiences in order to get the required result
- Use creative problem solving in different aspects of your work
- Get the most from your team when generating or focusing
- Identify the best generating or focusing tool for the task at hand
Target Audience
This programme is suitable for managers and team leaders.
Type
2 day workshop
Mapped against UK- SPEC competencies
This course has been mapped to the Engineering Council’s UK-SPEC. Attendance at this course may contribute to your portfolio of competence to demonstrate Initial Professional Development (IPD): a key component of the requirement for registration as a Chartered or Incorporated Engineer.
UK-SPEC Core Competence: It has been mapped against competencies: B, C and D.
Enrol in this session
Threshold: Minimum 15, Maximum 30
Course Location: Ghana
Course Fee: IMechE Member – £995 + VAT | Non-IMechE Member – £1,215 + VAT
Registration: Rolling (Open Enrolment)
MANAGING TIME
Prioritise your workload for improved effectiveness and reduced stress.
Course description:
You cannot save time, store time or bank time. You can only spend it. Therefore it is important to make the right choices to ensure you spend your time effectively. This course will support you with optimising your effort to ensure your time and energy is concentrated on high payoff activities. The course will also help you understand the drivers of stress, its links with time management and how you can help yourself and others cope at periods of high stress.
Workshop objectives:
- Identify how you currently allocate time
- Take control of time in a more positive way
- Use a variety of reflection and prioritisation tools
- Develop strategies for reducing time stealers
- Appreciate the link between stress and time management
- Prevent and manage stress using a number of techniques
Target Audience
This programme is suitable for managers and team leaders.
Type
1 day workshop
Mapped against UK- SPEC competencies
This course has been mapped to the Engineering Council’s UK-SPEC. Attendance at this course may contribute to your portfolio of competence to demonstrate Initial Professional Development (IPD): a key component of the requirement for registration as a Chartered or Incorporated Engineer.
UK-SPEC Core Competence: It has been mapped against competencies: C and D.
Enrol in this session
Threshold: Minimum 15, Maximum 30
Course Location: Ghana
Course Fee: IMechE Member – £499 + VAT | Non-IMechE Member – £599 + VAT
PRESENTATION SKILLS
CMI Level 5 qualification in leadership & management.
Course description:
Make an impact by delivering messages clearly and powerfully.
Course description:
Public speaking, engaging audiences and speaking with confidence may not be activities that we frequently face. Yet business reality demands us to be active in meetings, client pitches and team briefings which all require us to be able to speak confidently, assertively and ensure that our messages are understood.
This interactive workshop is designed to provide an understanding of the principles of presenting to and engaging an audience. We cover the platform techniques required to engage an audience and deliver a powerful message using both visual and non-visual aids. Throughout the workshop, you will present and practise new skills and you will leave with a video recording of your presentation with feedback from the tutor and group.
Workshop objectives:
Understand the purpose and value of powerful presentations
Analyse audience needs and create presentations accordingly
Set objectives and plan an appropriate structure
Use your improved platform skills to answer audience questions with confidence
Create an action plan to fine tune your presentation skills following feedback from the facilitator
Target Audience
This programme is suitable for managers and team leaders.
Type
2 day workshop
Mapped against UK- SPEC competencies
This course has been mapped to the Engineering Council’s UK-SPEC. Attendance at this course may contribute to your portfolio of competence to demonstrate Initial Professional Development (IPD): a key component of the requirement for registration as a Chartered or Incorporated Engineer.
UK-SPEC Core Competence: It has been mapped against competencies: D & E.
Enrol in this session
Threshold: Minimum 15, Maximum 30
Course Location: Ghana
Course Fee: IMechE Member – £995 + VAT | Non-IMechE Member – £1,215 + VAT
Registration: Rolling (Open Enrolment)
COACHING FUNDAMENTALS
What does ‘coaching’ really mean, and as an engineering manager, how do you do it?
Course description:
This course will focus on how managers can coach their staff in the work environment, with an emphasis on outcomes and positive action. The course will introduce two straightforward models to support the coaching process in the workplace and will provide the opportunity to practise your coaching style.
This one-day course will give you the skills to coach your staff to better performance.
Workshop objectives:
- Focus on coaching for the better performance of your staff
- Use an appropriate coaching model to guide the conversation and result in action
- Help your people ‘be their best’
- Know when to use ‘coaching conversations’ to best effect
- Improve your listening skills with focus on ‘active listening’
- Use good questioning skills to get to the root cause of the issue
Target Audience
This programme is suitable for managers and team leaders.
Type
1 day workshop
Mapped against UK- SPEC competencies
This course has been mapped to the Engineering Council’s UK-SPEC. Attendance at this course may contribute to your portfolio of competence to demonstrate Initial Professional Development (IPD): a key component of the requirement for registration as a Chartered or Incorporated Engineer.
UK-SPEC Core Competence: It has been mapped against competencies: C, D & E.
Enrol in this session
Threshold: Minimum 15, Maximum 30
Course Location: Ghana
Course Fee: IMechE Member – £499 + VAT | Non-IMechE Member – £599 + VAT